Registration FAQs
Registration and payments
Can I pay by credit card?
Yes, at the end of the registration process, you can choose to pay by credit card (payment is immediate) or by invoice (payment due within 14 days). If you prefer a direct payment link, please email registration@ephconference.eu after registering. We are unable to charge credit cards over the phone.
Can I pay by bank transfer?
Yes, the details will be provided on the registration confirmation you will receive.
How can I add a PO number or VAT number to the invoice?
Make sure you have all the necessary information before registration. Enter the PO number in the reference field during registration. If you’re already registered, request a new invoice by emailing registration@ephconference.eu.
I paid by bank transfer, but my registration account is still open.
Payments made by bank transfer are not automatically linked to your registration. They need to be manually processed, which can take a few working days, especially during peak periods (e.g., holidays). You will receive a notification by email once your payment has been applied to your registration account.
Are there any group discounts?
A 10% discount on all main conference fees is available for groups of 15-25 delegates, and a 15% discount for groups of 26 or more. For more information, contact registration@ephconference.eu. The discount applies when all invoices are paid by the same institution via a group invoice.
Is it possible to receive a group invoice?
Yes, a group invoice is available. To request one, please email the names and registration numbers of the attendees to registration@ephconference.eu.
Can my employer pay the invoice?
We recommend that you register and pay the fee yourself, then reclaim the costs from your employer. Registration and payment are the responsibility of the delegate. We do not provide services directly to employers but to delegates.
My institution will pay my conference fees, how do I proceed?
During registration, you can fill in the invoice details. Select 'payment by bank transfer' at the end of registration, and an automatically generated invoice will be sent by email. Payment is due within 14 days after registration.
Can I add a pre-conference to my registration?
Yes, if you are already registered, you can add a pre-conference by emailing the pre-conference preference to registration@ephconference.eu. You will receive an updated invoice.
I am EUPHA member but during registration, it shows I am not a member. What should I do?
Please contact membership@eupha.org. If you are an employee of an EUPHA Institutional Member and have just set up a personal account, membership needs to be added manually. If you are member through a national association then we have not received the information yet. Wait with setting up a registration account until you have received confirmation as we will not update registrations to the member rate as stated on the registration page.
My institution is VAT Exempt, how do I proceed?
Unfortunately, VAT cannot be excluded from your invoice. VAT is charged according to the host country, and the EPH Conference is obliged to pay VAT on each registration. Intracommunity EU reverse charges are not applicable in this case.
Attending the conference
Is the conference only for EUPHA members?
No, members and non-members can attend the conference.
Can I only attend with an accepted abstract?
No, you can also attend without an accepted abstract.
Is there a possibility to join the conference online?
No, this is an in-person conference only. It is not possible to attend the conference online.
What are the opening hours to collect my badge?
- Tuesday 11 November: 08:00 – 18:00
- Wednesday 12 November: 08:00 – 18:00
- Thursday 13 November: 08:00 – 18:00
- Friday 14 November: 08:00 – 14:00
When will I receive my entrance ticket?
Your entrance ticket, with a QR code, will be emailed to you around one week before the conference. Please check your spam folder if you don't see it.
Certificates and accreditation
What kind of proof do I need for a student registration?
You will need to provide a document confirming your full-time student status, such as a letter from your university. You can upload this during registration.
Will I receive a certificate of attendance?
Yes, your certificate of attendance will be sent by email within two weeks after the conference. Please check your spam folder if you don’t see it.
Is the 18th EPH Conference 2025 accredited?
Accreditation arrangements will be confirmed in due course. More information here.
Other information
How do I obtain an invitation letter for my visa application?
More information on obtaining a visa invitation letter is available here.